Regardless of the fact that the web hosting service supplied by the different companies is roughly the same, every provider has got a personalized platform with its own modifications and different ways to carry out specific things. That’s the reason why, an in-depth knowledge base will be incredibly helpful both for people with zero previous experience and for technically savvy users who will eventually learn how given procedures are performed, but will lose time in the process. The purpose of such a knowledge base is to make the hosting service fast and easy to use, saving users time and effort. The end result is more pleased customers, since they can easily find the info they are looking for, and a lot less work for the client support team members, because usually the majority of the questions and difficulties that customers have are already included in the knowledge base. On the condition that the articles are adequately written and cover more topics, you will be able to find out more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Shared Hosting

If you purchase a shared hosting package through our company, you’ll be given access to our thorough online help documentation where you will see info about more or less everything connected to our hosting solutions. The topics range from how to create an e-mail account on your smart phone, to how to do various things using an .htaccess config file. The articles are written in a simple-to-grasp way and feature comprehensive manuals on how to perform a particular task within your Hepsia Control Panel. You can also find information that’s not connected directly with Hepsia, for instance one that concerns apps on your desktop PC. The complete list of articles will be available in the Help section of the Control Panel, but the ones that are applicable to a particular section can be accessed on the spot. Since we’ve encompassed as many topics as possible, you’ll be able to learn more or less everything connected to your web hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

Our company’s semi-dedicated servers feature a comprehensive online article archive where you can find any information that you may require about our web hosting services or about the Hepsia Control Panel that we use. We have prepared it based on the feedback that we have obtained from our clients throughout the years and, as a consequence, our articles deal with specific issues that you may experience and include the very best means of resolving them, for instance getting an HTTP 500 error message or being unable to send e-mails from your computer although you have the correct SMTP settings. The articles are available in each section of the Control Panel and you can check them at any time. They can help you improve your knowledge not only about our services, but also about the web hosting realm in general, as they offer thorough instructions and general information such as what cron jobs or file access permissions are.