Service Uptime Guarantee in Shared Hosting
We guarantee 99.9% network uptime for each shared hosting account on our web servers. We utilize an innovative cloud web hosting platform where every single part of the website hosting service is handled by a separate cluster of web servers, thus if one server fails, the other ones in the cluster will take over instantly. The cloud platform also decreases the overall load substantially, so the hosting service is a lot more stable in comparison with a service where everything runs on one machine and your Internet sites are going to perform in the best possible way. We furthermore have redundant Internet lines and diesel-powered backup generators to make sure that your websites will remain online no matter what. Software and hardware firewalls ensure the adequate performance of our servers in case of DDoS attacks whereas in the case of any software issue, we have admins checking the servers 24/7.
Service Uptime Guarantee in Semi-dedicated Hosting
If you get a semi-dedicated server solution from us, you will enjoy a guaranteed 99.9% uptime. Your account will be created on a hi-tech cloud website hosting platform with a load-balancing system that virtually gets rid of any kind of downtime. The files, email messages, statistics and databases are all handled by their own sets of web servers, so even if there's a problem with one server, your internet sites will not be affected in the slightest. This enables us to provide a far more stable web hosting service compared to companies which run everything on one web server where a problem with a single service can take the entire server down. To protect yourself from infrastructure complications, our data centers use a number of Internet providers and powerful diesel generators, so no matter what happens, the servers will keep operating without any interruptions and your Internet sites will remain functioning. Any software difficulties will be handled immediately by our knowledgeable group of professionals which check all web servers 24/7.
Service Uptime Guarantee in VPS
When you acquire a Virtual Private Server through our company, we warrant that the physical hosting server your account is created on is going to be operational at least 99.9% of the time. While we are unable to control what you’ll do with the VPS and what you install on it, we are going to make certain that the main server is going to work 24/7 with no disruptions. Our facilities have a number of Internet providers as well as backup generators to guarantee the continuous work of all machines accommodated there. When there is a problem with any virtual server on the physical one, we've got a team of qualified professionals to eradicate it in a very timely manner and to ensure that the other virtual private server accounts on that server won't be affected. We use only new, carefully tested hardware components for all of the web servers in which new virtual accounts are created.
Service Uptime Guarantee in Dedicated Hosting
All of our dedicated plans include a 99.9% server and network uptime guarantee and repairs and maintenance procedures are included in the other .01% of the time. We check out each and every server diligently before we hand it over to the client and we work with new hardware components to prevent any prospect of hardware troubles. Any unexpected software troubles are going to be resolved at once by our system admins as they monitor all machines 24/7. To avoid infrastructural troubles, our data center facility in the downtown area of Chicago employs powerful diesel backup generators, while the connectivity to the web servers is guaranteed by redundant fiber lines from several backbone Internet providers. To be on the safe side, we've got software and hardware firewalls, so even if your Internet sites are flooded, we can take action quickly and filter the undesired traffic before it reaches your dedicated server and interrupts the proper work of your sites.