Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • You’ll find almost all the answers to your questions in the easy–to–navigate Help Center built into Persistent Faith Studios’s Web Hosting Control Panel. It offers an immense database with regularly asked questions and exhaustive instructional articles prepared by our expert help desk support team.

  • Top quality support service

  • Tutorial Video Clips

  • We have prepared a collection of how–to video tutorials that detailedly explain how you can handle a typical problem associated with your Linux shared hosting account. You can find the tutorial videos in the Help Center.

  • Intuitive help center

  • A 60–Minute Ticket Response Guarantee

  • All semi–dedicated servers are backed up by a 24x7 support service and include a sixty–minute ticket response time guarantee. Our knowledgeable tech support engineers will be online for you day and night and will solve any issue that you may possibly have within less than 1 hour after the technical support ticket submission. In most instances, an answer will be given to you in less than 20 minutes.