Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing high–quality support on time is our top priority, so that we support each Linux shared hosting plan with a 1–hour ticket solution warranty. As soon as you supply a ticket or post an e–mail, our client technical support crew will do their best to deliver the most appropriate resolution for your situation and to give you information in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • You’re able to email us 24x7x365 with any concern you might have involving our services. We have technicians working all the time to offer help and support when necessary. Feel free to use the ticketing system or drop a message any time, or you can grab the telephone or make use of the live chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need guide while working on your online projects within the Control Panel, it is possible to always click the Help control key and find your issue in the listing of articles or blog posts that will come up. We have also turned the majority of the posts into video tutorials. The catalogue of video clips will load if you choose the Videos press button located in the top right angle.