1 hour ticket response
Timely assistance is our greatest duty and this is why we’ve got a team of experienced customer support engineers who will be happy to provide a quick answer to any question that you might possibly have. Just post your client support ticket from the Web Hosting Control Panel and we’ll reply within 1 hour in the worst case scenario. As a matter of fact, we strive hard and aim for a 20–minute technical support ticket response time.
An Exceptional Help Desk Support Service
Our client support staff members have immense experience in the Linux shared hosting market and are professional enough to offer a quick solution to your problem. If, however, the problem at hand is not within the competence of a tech support engineer, the technical support ticket will be sent to a developer or admin for further investigation.
An Intuitive Help Center Section
In the Web Hosting Control Panel you’ll find an easy–to–navigate Help Center section where you can get quick hints on how to use our hosting services. You can see the answers to your questions in our F.A.Q. database, see more details in the web hosting account administration articles or check the instructional video tutorials.